***Note: These settings are only available to the 'super-admin' role*
1. Please make sure you are logged into the web platform and then select "Platform Settings" in the left hand navigation menu.
2. Select 'Data Lists' from the left-hand navigation menu under 'Platform Settings'
3. From the right-hand portion of your screen select 'view' from the 'Service Request Category'
4. Here you can view all service request categories that have been created. Additionally you can differentiate between active or utilized service requests (indicated by a checked box) and inactive ones (indicated by an unchecked box).
5. To add a category, simply select 'Add category' from the top right corner of your screen and enter the desired name then click 'Add'