How to assign a Service Request to a User

  1. Navigate to the left-hand menu and select 'Service Requests'

Screenshot 2023-03-17 at 1.39.08 PM.png

2. Select 'View' on the right-hand portion of your screen to the right of the service request

Screenshot 2023-03-17 at 1.49.01 PM.png

3. Next, locate 'Assign to User' at the top of your screen

Screenshot 2023-03-17 at 1.51.14 PM.png

4. Select 'Assign to User' and select Users name from the drop down box

Screenshot 2023-03-17 at 1.53.17 PM.png

5. After assigning the request to the desired User, you will notice a modification in the timeline on the right-hand portion of your screen as well as a 'Status' change.

Screenshot 2023-03-17 at 1.59.10 PM.png

6. A notification will appear on the assigned Users' app, prompting the to complete the pending service request.


Contact Us

Not finding what you're looking for?