How to assign a Service Request to a User

1. Navigate to the left-hand menu and select 'Service Requests'

2. Select 'View' on the right-hand portion of your screen to the right of the service request

3. Next, locate 'Assign to User' at the top of your screen

4. Select 'Assign to User' and select Users name from the drop down box

5. After assigning the request to the desired User, you will notice a modification in the timeline on the right-hand portion of your screen as well as a 'Status' change.

6. A notification will appear on the assigned Users' app, prompting the to complete the pending service request.